Location At key customer touchpoints, such as Bulgaria Email List after a purchase, feature update, customer service interaction, or spending some time on a content page, article, or blog View this NPS survey template How helpful was this article? Purpose Gather feedback on the quality and relevance of the site's content Location Resource pages such as blogs and help articles View this feedback button template How would you rate your experience navigating the site? Purpose Measure the site navigation experience Location Any webpage How would you rate the site's design and appearance? Purpose Get feedback on the site's visual appeal and layout Location Home page or product page Were you satisfied with your most recent purchase?
Purpose Measure the effectiveness of the checkout process and trust in the purchase process Location Post-purchase screen Explore post-sale feedback templates How was your interaction with our customer service team? Purpose Monitor customer service performance and feedback Location In a post-interaction survey sent immediately after a customer contacts the service or support team What features or improvements would you like to see on the website?